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To-evaluate attributes. These outcomes held up when the perceived functionality and expectation disconfirmation have been AZD4625 Autophagy combined into 1 regression. The latter outcomes are presented in Figure two, such as the standardized regression coefficients (not shown in Table two).Sustainability 2021, 13,10 ofTable two. Regression of satisfaction on moderated attribute 20(S)-Hydroxycholesterol Activator Performance evaluations and attribute disconfirmation. Optimistic vs. Negative Disconfirmation 4.942 (0.097) Perceived Performance and Optimistic vs. Negative Disconfirmation two.048 (0.183) 0.035 (0.003) 0.000 (0.000) 0.020 (0.002) 0.000 (0.000) 0.089 (0.012) -0.007 (0.003) 0.152 (0.040) 0.164 (0.038) -0.052 (0.039) -0.068 (0.040) -0.054 (0.062) 0.077 (0.039) 0.198 (0.039) 0.276 (0.048) 0.037 (0.036) 0.108 (0.059) -0.144 (0.152) -0.037 (0.026) -0.004 (0.001) -0.167 (0.056) -0.017 (0.051) 0.018 (0.057) -0.002 (0.028) 3048 0.Perceived Overall performance 0.679 (0.174) 0.052 (0.003) 0.000 (0.000)Continuous Sum of attribute efficiency perceptions Sum of attribute efficiency perceptions evaluability Sum of constructive attribute disconfirmations Sum of positive attribute disconfirmations evaluability Sum of unfavorable attribute disconfirmations Sum of damaging attribute disconfirmations evaluability Apple a Samsung a 62 months b 1 years b three years b Value 30100 c Price 601000 c Price 1000 c Refurbished d Second-hand d Unknown d Female Age Some college e College e Post-college e Higher revenue #Observations Adjusted R0.133 (0.043) 0.238 (0.041) -0.011 (0.042) -0.122 (0.043) -0.130 (0.067) 0.114 (0.042) 0.221 (0.042) 0.379 (0.051) 0.133 (0.038) 0.160 (0.063) -0.100 (0.164) -0.057 (0.028) -0.005 (0.001) -0.203 (0.060) 0.103 (0.055) 0.163 (0.061) -0.070 (0.029) 3048 0.0.030 (0.002) 0.000 (0.000) 0.178 (0.012) -0.015 (0.003) 0.183 (0.044) 0.135 (0.042) -0.083 (0.043) -0.066 (0.044) -0.090 (0.069) 0.115 (0.043) 0.243 (0.043) 0.280 (0.052 -0.090 (0.039) 0.003 (0.065) -0.342 (0.166) 0.005 (0.028) -0.002 (0.001) -0.153 (0.061) -0.101 (0.056) -0.063 (0.063) 0.054 (0.030) 3048 0.Note: a default is other brands; b default is much less than six months ownership; c default is low price tag; d default is new telephone; e default is low education. denotes the moderation operator. substantial at 5 ; substantial at 1 ; substantial at 0.1 . Values in parentheses are regular errors.Sustainability 2021, 13,significant for positive disconfirmation (0.000) but was strongly unfavorable for damaging disconfirmation (-0.015) (significant difference at p 0.001). The latter result indicates that the unfavorable disconfirmation of much more difficult-to-evaluate attributes had a stronger effect on satisfaction than the damaging disconfirmation of much more easy-to-evaluate attributes. These benefits held up when the perceived functionality and expectation disconfirmation 11 of 20 had been combined into one regression. The latter final results are presented in Figure 2, including the standardized regression coefficients (not shown in Table 2).Figure two. Empirical effects of attribute perceptions onon consumer satisfaction, moderatedattribute evaluability (coefficients Figure 2. Empirical effects of attribute perceptions consumer satisfaction, moderated by by attribute evaluability (coefficients are standardized regression coefficients). are standardized regression coefficients).Table A3 in Appendix A shows aa regression of satisfaction on the optimistic and negaTable A3 in Appendix A shows regression of satisfaction around the positive and damaging disc.

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Author: haoyuan2014